Services
Full Monthly Service
The OrderSmart support team will set up your restaurant or business including the items database of your last inventory. A group of experts will add and maintain your vendor catalogs. Restaurant industry experienced staff will implement the system in your restaurant or business. Subscription will be for a three month trial and if you think OrderSmart is a good fit for you we'll charge a monthly fee every month thereafter.
This plan includes:
- Logins and passwords for up to 6 individuals
- Automatic backup of all files and purchase orders on a secure server
- Use of the supply selection, ordering, receiving, recipe costing, inventory, and reporting modules of the OrderSmart system for an unlimited number of vendors
- Transmission of purchase orders to vendors via email or fax automatically, with real-time status updates and support 24 hrs for failed transmissions
- Free OrderSmart upgrades
- E-mail and telephone support 24 hours a day, 365 days a year
- Ongoing maintenance of ALL supplier item pricing and availability information 24 hours a day, 365 days a year by OrderSmart
- Free unlimited use of all features; Recipe costing, Price Watch, cost minder and Estimates and budgets features
- 50% discount of set up fee
Smartpak Training
Three 2 hour training or system analysis and maintenance for customer under the Basic service only. (In house visits are limited to specific cities.)2 Hour Visit
For training or system analysis and maintenance for customer under the Basic service only in house visit limit to a specific cities.Basic Monthly Service
Customer receives a log in, a system booklet and a user's manual. In this program customers will set up and operate OrderSmart as well as maintain their own vendor catalogs. Subscription will be for a three month trial and if you think OrderSmart is a good fit for you we'll charge a monthly fee every month thereafter.
This plan includes:
- Logins and passwords for up to 6 individuals
- Automatic backup of all files and purchase orders on a secure server
- Use of the supply selection, ordering, receiving, recipe costing, inventory, and reporting modules of the OrderSmart system for up to 10 vendors of your choice
- Transmission of purchase orders to vendors via e-mail or fax automatically, with real-time transmission status updates.
- Free OrderSmart upgrades
- E-mail support 24 hours a day, 365 days a year
Initial Setup
For customers that have chosen the Basic service, OrderSmart can set up your account for an additional charge. This will be a traditional set up and include:- In-depth review of existing ordering practices
- Restaurant and user profile setup
- Supplier(s) setup
- Accounting group setup
- Storage location setup
- Item setup
- 4 Hour training for 2 personnel
- Assistance of a Restaurant experience implementator trough the implementation process
- System test and activation
Products
CostMinder™ Recipe Costing - Keeping Track of Costs at the Recipe and Item Level. Imagine a service that automatically warns you when the price of the fancy mushrooms in your most popular dish increases by 60%...Smart Receiving - Ever wonder if the prices you're being quoted are the ones that you're actually paying? Have you experienced...
Smart Inventory - Capturing all purchasing information at the time of order means that inventory control becomes much easier. No more hunting through piles...
Smart Reporting - OrderSmart's reporting module gives Chefs and Restauranteurs access to invaluable business tools. Now reports can be generated on food costs...